What We Collect and Why
When you open an account we record your phone number, wallet ID for bKash or Nagad transfers, and the device you sign in from. We log deposit and withdrawal requests to track fund movement and prevent disputes. Support messages and ticket history stay on file so
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we can follow up without asking you to repeat yourself. Session data — your IP, the time you logged in, which pages you visited — helps us spot unusual activity and keep your account secure. We share transaction details with payment providers like bKash and Rocket
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when you fund your wallet or request a payout; they need that to clear the transfer. We never sell your contact list or browsing history to advertisers. Cookie files track your session so you stay logged in between pages; you can delete them in your browser
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settings, though that logs you out. Data retention depends on local law and account status — active accounts keep full records; closed accounts are archived after the dispute window ends. If you delete your account we remove personal identifiers but keep anonymised transaction logs for our
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financial audit trail. Availability of this service depends on your local law and eligible regions; we adjust data handling to meet the rules where you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.